Q: What does the 1-year warranty cover?

All Kinglucky products include a 1-year limited warranty covering manufacturing defects. It does not cover physical damage or water damage beyond the rated protection.

Question 1

E2E: How do I pair the earbuds?

Accepted Answer

Open the case and hold the button for 3 seconds.

Question 2

When will my order ship?

Accepted Answer

Orders are processed within 1-3 business days. Standard shipping takes 7-14 business days.

Question 3

Can I change or cancel my order?

Accepted Answer

Contact us within 12 hours of placing the order and we will do our best to help before it ships.

Question 4

How do I track my order?

Accepted Answer

Once your order ships you will receive an email with the tracking number and carrier link.

Question 5

What does the 1-year warranty cover?

Accepted Answer

All Kinglucky products include a 1-year limited warranty covering manufacturing defects. It does not cover physical damage or water damage beyond the rated protection.

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